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[00:00:15]
[00:00:15] #minecrafthelp - Sat Jun 24 00:00:15 2017
[00:00:15] ---
[00:00:31] * Topic is ':The community Minecraft support channel | Ask here, DO NOT SEND A PRIVATE MESSAGE | FAQ: http://bit.ly/MCv112-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: {1.12;} Launcher: {2.0.897;} Pocket Edition: 1.1.1 | We only support non-modded current releases.'
[00:00:31] * Set by tyteen4a03!~tyteen4a0@178.62.54.196 on Wed Jun 14 14:10:10
[00:01:20] <MonsterArcher> I attempted the test, it was a little different but it still crashed. Any other ideas?
[00:01:35] <+mattym> Bloxo25, Download and Install the file from this page http://www.geforce.com/drivers/results/119914
[00:01:46] <+mattym> MonsterArcher, Can you see if the crash log is any different.
[00:02:40] <MonsterArcher> http://paste.ubuntu.com/24936780/
[00:03:48] <+mattym> MonsterArcher, Did you check your Mac for any general updates, not OS updates?
[00:04:24] <MonsterArcher> Yes, there was one and I updated it but the game still crashed after I did
[00:04:36] <MonsterArcher> I'll check again just in case
[00:04:55] <MonsterArcher> There are a few app updates
[00:06:08] <MonsterArcher> Never mind, there are no updates available
[00:06:18] * ohshadowz (webchat@cpe-45-37-251-112.nc.res.rr.com) has joined #minecrafthelp
[00:06:50] <+mattym> MonsterArcher, Yeah, not sure what else to check for that issue on Macs.
[00:07:22] <MonsterArcher> So where to from here, who should I contact?
[00:07:50] <+mattym> MonsterArcher, Try asking in the forums.
[00:07:54] <MonsterArcher> By the way, this issue happened a few months ago, I updated the mac and it worked.
[00:08:01] <MonsterArcher> but not this time
[00:08:12] <MonsterArcher> Okay, thanks for your help
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[00:14:11] <Ivy_Deadrose> Hi, im confused on how this works so what exactly do I do?
[00:15:01] <Ivy_Deadrose> Do i just go to that link?
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[00:17:48] <Ivy_Deadrose> I still need help
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[00:20:14] <Zarnott> I stop to play, now I want to back, but I only remeber my Username what i do ?
[00:20:19] * Ivy_Deadrose (webchat@cpe-173-95-168-240.nc.res.rr.com) has joined #minecrafthelp
[00:20:27] <Zarnott> yes
[00:20:40] <Ivy_Deadrose> Thats not what my problem is though
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[00:21:16] <Zarnott> anyone
[00:21:31] <Ivy_Deadrose> Im someone
[00:21:35] <Zarnott> i only remeber my username
[00:21:37] <Ivy_Deadrose> but i need help too
[00:21:46] <Ivy_Deadrose> ?
[00:21:48] <Zarnott> kkkkkk
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[00:22:03] <Ivy_Deadrose> wait you just need to make a new password then, right?
[00:22:16] * Dak0ta_RUSH2002 (webchat@cpe-98-24-114-236.carolina.res.rr.com) has joined #minecrafthelp
[00:22:18] <Zarnott> no
[00:22:22] <Dak0ta_RUSH2002> hey
[00:22:23] <Ivy_Deadrose> oh
[00:22:29] <Dak0ta_RUSH2002> i need help
[00:22:32] <Ivy_Deadrose> me too
[00:22:38] <Zarnott> a dont remember my email and password
[00:22:44] <Ivy_Deadrose> ohh
[00:22:44] <Zarnott> only the username
[00:22:52] <Ivy_Deadrose> thats a problem
[00:22:55] <Ivy_Deadrose> uhhh
[00:23:00] <Dak0ta_RUSH2002> my game freezes when i join a minecraft server
[00:23:37] <Zarnott> can be your connection or your pc i guess
[00:23:48] <Dak0ta_RUSH2002> dose optifine count as a mod
[00:23:49] <Ivy_Deadrose> mine says "play offline" even when i have internet, ive restarted my computer multiple times and reloaded minecraft but it doesnt work
[00:24:01] <Dak0ta_RUSH2002> dose optifine count as a mod
[00:24:31] <Dak0ta_RUSH2002> dose optifine count as a mod
[00:25:06] <Ivy_Deadrose> i have no idea
[00:25:11] * Zarnott (webchat@179.216.144.16) Quit (Quit: Web client closed)
[00:25:55] <Ivy_Deadrose> Where di y'all go?
[00:26:18] <Ivy_Deadrose> No wait i need help!
[00:26:32] <Ivy_Deadrose> :'(
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[00:34:56] <Guest54362> Hi. I have a problem with opening my launcher
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[00:57:31] <the_og_rager> hi, i'm having an issue running a server with about 5 people
[00:57:32] <the_og_rager> Can't keep up! Did the system time change, or is the server overloaded?
[00:57:38] <the_og_rager> i keep getting this error
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[01:01:31] <asdff> Hi
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[01:35:27] <sorath66687> hello
[01:35:43] <sorath66687> i am trying to log into my minecraft game and it keeps saying that it has crashed
[01:36:27] <sorath66687> is anyone there
[01:39:10] <sorath66687> hello
[01:39:10] <sorath66687> is
[01:39:12] <sorath66687> anyone
[01:39:13] <sorath66687> there
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[01:44:48] <Fiddlehead> hey anyone on
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[01:50:19] <Thedominator> when i load minecraft it says play download 1.12 when i try to download it it says ERROR :( Unable to save download blah blah blah
[01:53:01] <@GreyVulpine> Thedominator - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
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[01:56:21] <Spaceing> hello
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[02:07:29] <GreenTea> Howdy, I've got failed download errors for Mac OS X... the instructions in the link only apply for Windows, which I don't have...
[02:08:37] <GreenTea> Are there instructions for Mac-based minecraft?
[02:08:55] * Keetchie (webchat@c-24-9-91-42.hsd1.co.comcast.net) has joined #minecrafthelp
[02:09:22] <Keetchie> I just reset my password for my new account transfer, and when I go to sign in it says login failed. anyone know how to help?
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[02:11:13] <fve> does anybody know why im getting a message in the launcher saying could not connect to server?
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[02:15:41] <fve> help?
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[02:17:26] <GreenTea> we gotta be patient, after all its volunteer-run
[02:17:39] * the_og_rager (webchat@170.250.42.119) has joined #minecrafthelp
[02:18:53] <the_og_rager> can you guys help me with a server issue?
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[02:33:08] <Guest17815> Anyone on?
[02:33:18] <Guest17815> I need help badly
[02:33:46] <Guest17815> Nobody?
[02:33:59] <Guest17815> ok ;-;
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[02:34:51] <DrRhino> Hey, I never migrated my account a while back, and now I forgot my username and/or password, and any emails sent to my email on the account aren't coming in
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[03:21:57] <poloco> hello, i cant seem to remember my account information. i cant login to mojang either
[03:22:17] <Wjtt> Hey there. My EMAIL got deleted but I was still able to login for the longest time. Until today.
[03:24:29] * the_og_rager (webchat@170.250.42.119) Quit (Ping timeout: 180 seconds)
[03:25:38] <+thgilfodrol> ??> Wjtt account/send-email
[03:25:40] <@Absol> Wjtt: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
[03:25:41] <@Absol> Wjtt: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
[03:26:01] <+thgilfodrol> poloco: what is your username?
[03:26:33] <Wjtt> Thank you
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[03:39:40] * Hartman93 (webchat@107-147-186-70.res.bhn.net) has joined #minecrafthelp
[03:39:52] <Hartman93> HI
[03:40:05] <+thgilfodrol> hello Hartman93
[03:40:20] <Hartman93> I am having trouble with my minecraft account
[03:40:33] <Hartman93> I am unable to remember my nickname
[03:40:45] * isignisign (webchat@155.33.83.107) has joined #minecrafthelp
[03:40:56] <+thgilfodrol> Hartman93: is your account migrated
[03:41:08] <Hartman93> no, that is what im trying to do.
[03:41:21] <+thgilfodrol> ??> Hartman93 account/send-email
[03:41:23] <@Absol> Hartman93: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
[03:41:24] <@Absol> Hartman93: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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[03:57:14] * Frank (webchat@c-75-67-93-71.hsd1.ma.comcast.net) has joined #minecrafthelp
[03:57:28] <Frank> hello?
[03:58:13] <Frank> anyone here?
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[03:58:55] <Frank> hello???
[03:59:46] <+thgilfodrol> ??> Frank ask
[03:59:48] <@Absol> Frank: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
[03:59:50] <@Absol> Frank: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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[04:00:29] <Frank> I understand i just need some help loging into my accpunt
[04:00:35] <Frank> account*
[04:00:43] <+thgilfodrol> Frank: what is the problem?
[04:00:43] <ddinosour9> yes
[04:01:31] <Frank> When i try loging in it says invalid password and now i cant even reset my password because it doesn't even send to my email
[04:01:39] <ddinosour9> I have not used my account for a while and now old account is not recognized and needs to be migrated
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[04:02:02] <+thgilfodrol> ??> ddinosour9 account/send-email
[04:02:04] <@Absol> ddinosour9: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
[04:02:05] <@Absol> ddinosour9: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
[04:02:31] <Frank> are you there did you see what i said
[04:02:52] <ddinosour9> yep
[04:02:54] <+thgilfodrol> Frank: ah, we spoke earlier- you'll have to wait for mojang's response, we cannot resolve that here
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[04:27:44] <jarchambault> my minecraft account won't let me in
[04:32:33] <jarchambault> + hello
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[04:58:46] <Jay> Hi
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[05:05:54] <mnnx64> can someone help me set up a server for a friend and i?
[05:06:07] <+thgilfodrol> mnnx64: what is the problem?
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[05:06:52] <mnnx64> we are having problem with port forwarding
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[05:08:45] <+thgilfodrol> mnnx64: can you provide more information?
[05:10:47] <mnnx64> we are trying to make a server, but the server that my friend is supposed to connect to isn't working, it says "can't connect to server"
[05:11:02] <mnnx64> the localhost one works fine when i connect to it
[05:12:37] <+thgilfodrol> mnnx64: yeah, it's not showing up as online from here either
[05:13:36] <mnnx64> elaborate?
[05:14:01] <+thgilfodrol> mnnx64: have you tried following a portforward guide for your router at https://portforward.com/ ?
[05:15:54] <mnnx64> i flashed dd-wrt on my router
[05:16:13] <mnnx64> the one in that website uses the frimware it came with
[05:17:14] <+thgilfodrol> mnnx64: hmm, what about dd wrt's guide for port forwarding?
[05:18:48] <mnnx64> here is the thing, everything seems right. but the world just wont connect to the server i download on the minecraft website
[05:19:52] <+thgilfodrol> mnnx64: what do you mean by the world won't connect?
[05:21:09] <mnnx64> the server that i added to the game with server address as my public ip
[05:21:40] <+thgilfodrol> mnnx64: in your server.properties file, is server ip left blank?
[05:23:22] <mnnx64> no, i have that as my public ip. is it supposed to be something else?
[05:23:36] <+thgilfodrol> mnnx64: it should ideally be left blank
[05:23:41] <mnnx64> oh ok
[05:23:59] <mnnx64> ok its blank now
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[05:24:22] <+thgilfodrol> mnnx64: restart the server, and try connecting again
[05:25:54] <mnnx64> localhost works
[05:26:30] <mnnx64> but the one that my friend is supposed to connect to does not
[05:26:33] <+thgilfodrol> mnnx64: doesn't seem to be up from my end
[05:27:11] <mnnx64> how are you able to check?
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[05:28:12] <+thgilfodrol> mnnx64: assuming you're hosting it from the computer you're on right now, people can query the server on it (if there is one)
[05:29:28] <+thgilfodrol> mnnx64: and to confirm, the port in server.properties is set to 25565?
[05:29:34] <mnnx64> yes
[05:30:45] <+thgilfodrol> mnnx64: are the ports forwarded for your computer's local ip address?
[05:31:32] <mnnx64> yes
[05:32:49] <+thgilfodrol> mnnx64: hmm, not sure what else it could be
[05:33:49] <mnnx64> is there something i have to do with the minecraft server jar file?
[05:34:05] <mnnx64> i read online about a batch file but its not working when i run it
[05:34:23] <+thgilfodrol> mnnx64: what batch file are you using?
[05:34:27] <+thgilfodrol> ??> mnnx64 paste
[05:34:29] <@Absol> mnnx64: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
[05:35:11] <mnnx64> the batch file i made has this in it
[05:35:12] <mnnx64> @echo off title run-minecraft java -Xms1G -Xmx2G -jar minecraft_server.exe pause
[05:36:18] <mnnx64> https://paste.ubuntu.com/24938436/
[05:37:41] <+thgilfodrol> mnnx64: ah, you should be running the minecraft_server.jar using java -jar, not an exe
[05:39:10] <mnnx64> https://paste.ubuntu.com/24938444/
[05:39:13] <mnnx64> so like this?
[05:39:59] <jordan_> Hi I can't download the new update I don't have byte fence and never have had it also my computer is a Mac yet it does say Unable to save download. ru_ru.lang when I try to download
[05:40:29] <+thgilfodrol> ??> jordan_ mac/adblock-master
[05:40:30] <@Absol> jordan_: Adblock Master is known to prevent the download of files required for Minecraft to run. To correct this, disable or remove the blocker, and retry opening the launcher.
[05:40:59] <+thgilfodrol> mnnx64: yes, make sure you downloaded a minecraft_server.jar too
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[05:41:12] <jordan_> I do have that one
[05:41:20] <jordan_> thanks
[05:41:24] <+thgilfodrol> jordan_: no problem, have fun
[05:42:27] <gageroo1015> hello
[05:42:39] <+thgilfodrol> hello gageroo1015
[05:42:58] <gageroo1015> hi, is there anyway i can find my minecraft email through my username?
[05:43:04] <mnnx64> okay so once i ran it, a command window popped up and a firewall thing, i accpet the firewall and launched minecraft but the server my friend is supposed join still isn't working
[05:45:38] <+thgilfodrol> mnnx64: can you go to control panel -> windows firewall?
[05:46:03] <+thgilfodrol> gageroo1015: unfortunately not, but you can try all your emails at the form below to see which gets a response
[05:46:12] <+thgilfodrol> ??> gageroo1015 account/forgot-email
[05:46:13] <@Absol> gageroo1015: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
[05:46:27] <mnnx64> @thegilfodrol yes
[05:47:45] <+thgilfodrol> mnnx64: once there, look for java and javaw, and make sure the public and private checkboxes are both ticked
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[05:49:11] <mnnx64> those arent there
[05:50:28] <+thgilfodrol> mnnx64: do you see any entries containing "java"?
[05:51:07] <+thgilfodrol> mnnx64: to clarify, this should be while at the "Allow apps to communicate through Windows Firewall" interface
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[05:52:41] <mnnx64> yeah, i just see four Java platform SE binary
[05:52:56] <+thgilfodrol> mnnx64: ah yeah, allow those through
[05:54:09] <jordan_> I removed Ad Block Master and it still won't download any ideas?
[05:54:26] <mnnx64> still doesn't work
[05:54:26] <+thgilfodrol> jordan_: did you remove it using the app store?
[05:54:49] <+thgilfodrol> mnnx64: did you save the changes, and restart the server?
[05:54:58] <mnnx64> yes
[05:55:04] <jordan_> no I just dumped it in the trash and emptied the trash
[05:55:47] <+thgilfodrol> jordan_: what if you try doing it from the app store?
[05:56:37] <+thgilfodrol> mnnx64: yeah, I'm not sure what else it could be then, other than a firmware issue if config is done properly
[05:56:52] <jordan_> I'm not sure how to do that
[05:57:54] <jordan_> I'm looking at the app store and I only see how to install it
[05:58:16] <+thgilfodrol> jordan_: what if you restart the computer?
[05:58:39] <jordan_> Ahhh good idea thanks
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[06:27:01] <jordan_> Hi I'm back I can't download the new update it's giving me this message Failed to download file. ru_ru.lang I don't have byte fence and I got rid of ad blocking master but it still won't download
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[06:34:12] <Lochlain> I bought my account like 7 years ago and no longer have my email or log in details.
[06:34:19] <Lochlain> what do I do
[06:35:17] <+thgilfodrol> Lochlain: do you remember your username?
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[06:51:44] <shani> i have windows 10 and minecraft allways used to work but now it crashes saying "an unexpected issue occurred and the game has crashed. we're sorry for the inconvenience
[06:52:00] <shani> "
[06:52:10] <+thgilfodrol> ??> shani launcher/log
[06:52:12] <@Absol> shani: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
[06:52:29] <shani> ok
[06:53:18] <shani> thanks ill try this now
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[06:58:09] <shani> hi sorry but may you please send the link again
[06:58:31] <+thgilfodrol> ??> shani launcher/log
[06:58:33] <@Absol> shani: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
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[06:58:54] <shani> thanks alot
[06:59:04] <David> help me
[06:59:24] <David> minecraft no me lo gala
[06:59:28] * CurrentSplash (webchat@99-65-190-213.lightspeed.sbndin.sbcglobal.net) has joined #minecrafthelp
[06:59:38] <David> el juego
[06:59:45] <+thgilfodrol> ??> David lang/es
[06:59:47] <@Absol> David: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
[06:59:48] <David> dice graficos
[06:59:50] <CurrentSplash> Can someone help me with an error?
[06:59:59] <David> yes
[07:00:07] <shani> http://paste.ubuntu.com/24938711/
[07:00:11] <+thgilfodrol> ??> CurrentSplash ask
[07:00:12] <@Absol> CurrentSplash: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
[07:00:14] <@Absol> CurrentSplash: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
[07:00:17] <shani> this my lancher log
[07:00:35] <CurrentSplash> When  I try to launch 1.12 it gives me errors saying different things everytime.
[07:00:51] <shani> this is my lancher log http://paste.ubuntu.com/24938711/
[07:00:53] <+thgilfodrol> ??> shani win/dxdiag
[07:00:54] <@Absol> shani: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
[07:00:59] <CurrentSplash> Not letting me download/startup Minecraft Snapshots/Releases.
[07:01:02] <+thgilfodrol> CurrentSplash: the error would help
[07:01:08] <David> Minecraft does not show me graphics
[07:01:13] <CurrentSplash> Okay, let me give you the logs
[07:01:22] <+thgilfodrol> ??> David launcher/log
[07:01:23] <@Absol> David: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
[07:01:43] <David> okk
[07:01:44] <+thgilfodrol> CurrentSplash: if there is a "View details" button after the error, that should do
[07:02:26] <David> I like it
[07:03:02] <CurrentSplash> But everytime I try, it gives me a different error.
[07:03:02] <CurrentSplash> Here is the Paste > http://paste.ubuntu.com/24938730/
[07:03:19] <+thgilfodrol> ??> CurrentSplash av/bytefence
[07:03:21] <@Absol> CurrentSplash: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
[07:03:56] <CurrentSplash> Thank's!
[07:04:04] <+thgilfodrol> CurrentSplash: no problem, good luck
[07:04:58] <David> I like it
[07:05:03] <shani> hi
[07:05:18] <shani> this is my log http://paste.ubuntu.com/24938739/
[07:05:34] <David>  16/5000 Quizás quisiste decir: por favor ayudenme please help me Sugerir un cambio
[07:05:55] <David>  please help
[07:06:00] <David> me
[07:06:15] <CurrentSplash> It will not let me Uninstall ByteFence
[07:06:22] <+thgilfodrol> ??> David lang/es
[07:06:24] <@Absol> David: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
[07:06:29] <+thgilfodrol> CurrentSplash: give it a few minutes, and try again
[07:06:33] <+thgilfodrol> CurrentSplash: it could just be slow
[07:06:33] <shani> this is my log http://paste.ubuntu.com/24938739/
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[07:07:02] <+thgilfodrol> ??> shani win/reinst
[07:07:04] <@Absol> shani: You may need to reinstall the locally installed files that Minecraft puts into place.
[07:07:05] <@Absol> shani: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
[07:07:11] <CurrentSplash> Oh rip, I hate rebooting my Computer XD
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[07:08:21] <David> thgilfodrol I do not understand
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[07:09:26] <CurrentSplash> That isn't creepy at all showing Dynamic IP
[07:09:39] <shani> help
[07:09:49] <shani> i can only run the demo
[07:10:17] <shani> never mind
[07:11:02] <+thgilfodrol> David: refer to Absol's instructions
[07:11:19] <+thgilfodrol> CurrentSplash: it's called a public ip, because it's public :p
[07:12:08] <David> ook
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[07:12:34] <CurrentSplash> I'ma reboot my computer and not turn it on for 7 hours.
[07:12:47] <shani> its downloading the game back
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[07:15:01] <CurrentSplash> Aye thanks. I never liked ByteFence anyways, it was always popping up :P
[07:15:14] <+thgilfodrol> CurrentSplash: yeah, it's been causing a lot of problems for everyone
[07:15:38] <csktps13> http://paste.ubuntu.com/24938732/
[07:16:15] <CurrentSplash> Like, I know this chat is for "Non-modded" Current Releases, but I have been looking everywhere for an hour. And I am not going to wait for Mojang to tweet back to me.
[07:16:26] <csktps13> Pixel format is not accelerating?
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[07:18:38] <David> I do not understand
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[07:23:07] <+thgilfodrol> csktps13: download and install the Catalyst Software Suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
[07:23:20] <shani> MINECRAFT WORKS thanks
[07:23:32] <+thgilfodrol> shani: awesome, have fun
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[07:26:09] <shani_> i got good and bad news
[07:26:13] <shani_> good news
[07:26:23] <shani_> my minecraft now works
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[07:26:29] <shani_> bad news
[07:26:32] <shani_> is
[07:26:47] <shani_> it crashes when in full screan
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[07:26:53] <shani_> screen
[07:27:07] <+thgilfodrol> shani_: got a multiple monitor setup?
[07:27:12] <shani_> no
[07:27:35] <shani_> but i got a
[07:27:49] <shani_> more wider screen
[07:28:04] <shani_> from a normal moniter
[07:28:26] <+thgilfodrol> shani_: what do you mean?
[07:28:34] <shani_> i got a 16:9
[07:28:40] <shani_> moniter
[07:28:49] <CurrentSplash> 16:9 is mine too.
[07:28:57] <shani_> when a normal moniter is 16:1
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[07:29:32] <CurrentSplash> Mine works on a 16:9 scale.
[07:29:38] <shani_> so every time i open minecraft it goes in full screen and crashes
[07:29:42] <shani_> :(
[07:29:55] <CurrentSplash> Does it give you a crash log?
[07:30:03] <shani_> yes
[07:30:09] <shani_> no
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[07:30:16] <shani_> whats a crash log
[07:30:22] <shani_> ?????
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[07:30:46] <+thgilfodrol> shani_: I've never heard of a 16:1 aspect ratio- 16:9 is standard these days
[07:30:55] <shani_> yes
[07:31:35] <CurrentSplash> Shani_ I see your problem.
[07:31:46] <shani_> what is it?????
[07:31:57] <dogy03> can somebody help me my minecraft works but if i want to turn the minecraft sounds on i a game my minecraft crasht
[07:32:08] <+thgilfodrol> ??> dogy03 launcher/log
[07:32:10] <@Absol> dogy03: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
[07:32:27] <CurrentSplash> Goto Launch Options, click the Version you are trying to run, and change the Resolution to 854 x 480
[07:32:41] <shani_> ok
[07:33:07] <CurrentSplash> If it is above that number, that is why you are experiencing crashes.
[07:33:41] <shani_> MY GAME crashes when in full screen
[07:34:15] <dogy03> why is my minecraft crashing if i put my minecraft sound on?
[07:34:23] <+thgilfodrol> shani_: some things to clarify on- your monitor is 16:10, and most monitors these days are 16:9
[07:34:39] <+thgilfodrol> shani_: though that shouldn't be the problem, I run minecraft fine at 48:9
[07:34:48] <+thgilfodrol> ??> shani_ launcher/log
[07:34:50] <@Absol> shani_: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
[07:34:57] <+thgilfodrol> shani_: can you get a log of when it crashes?
[07:35:05] <shani_> ok
[07:35:06] <+thgilfodrol> dogy03: did you get a launcher log?
[07:35:36] <dogy03> yea
[07:35:46] <+thgilfodrol> dogy03: can you link it here?
[07:35:59] <CurrentSplash> I can run Minecraft on 99999999999999999:99999999999999 perfectly. It never ends out well for my KB though....
[07:36:03] <dogy03> wait a sec
[07:36:52] <CurrentSplash> I'ma go now, thanks!
[07:38:20] <+thgilfodrol> CurrentSplash: no problem, have fun
[07:38:34] <shani_> http://paste.ubuntu.com/24938919/ heres my crash log
[07:38:39] <dogy03> i can't link it srry but it says there was a error in the game
[07:39:15] <+thgilfodrol> dogy03: why can't you link it?
[07:39:34] <dogy03> i dunno how :I
[07:39:43] <+thgilfodrol> dogy03: did you follow the instructions?
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[07:40:12] <dogy03> owh yeah but i did not work but do u still can help me or
[07:40:19] <shani_> thgilfodr http://paste.ubuntu.com/24938919/ heres my crash log
[07:40:41] <+thgilfodrol> dogy03: not without the logs- it's a straightforward process
[07:40:45] <+thgilfodrol> ??> dogy03 launcher/log
[07:40:46] <@Absol> dogy03: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
[07:40:51] <shani_> thgilfodr http://paste.ubuntu.com/24938919/ heres my crash log
[07:41:01] <CurrentSplash_> dogy03, have you tried reinstalling the version you are trying to run for Minecraft, as it may have missed a file.
[07:41:16] <shani_> thgilfodr http://paste.ubuntu.com/24938919/ heres my crash log
[07:41:17] <dogy03> step 6 doesny work for me but i will try again
[07:41:19] <+thgilfodrol> shani_: don't spam
[07:41:22] <shani_> ok
[07:41:24] <shani_> sorry
[07:41:31] <+thgilfodrol> shani_: is that the log after the issue happens?
[07:41:47] <shani_> ok
[07:41:54] <shani_> ill get that
[07:42:31] <shani_> http://paste.ubuntu.com/24938927/ ther
[07:42:35] <shani_> there
[07:42:38] <shani_> e
[07:44:04] <dogy03> do i need to paste it here?
[07:44:15] <+thgilfodrol> dogy03: yes, paste the link here
[07:44:19] * DEADPOLLLLL (webchat@80-110-71-245.cgn.dynamic.surfer.at) has joined #minecrafthelp
[07:44:23] <dogy03>  09:42:00 launcher Preparing to launch minecraft client for 1.11.2-OptiFine_HD_U_B7 09:42:00 launcher Couldn't get hash for optifine/OptiFine/1.11.2_HD_U_B7/OptiFine-1.11.2_HD_U_B7.jar from https://libraries.minecraft.net/optifine/OptiFine/1.11.2_HD_U_B7/OptiFine-1.11.2_HD_U_B7.jar.sha1: HTTP 404: Not Found 09:42:00 launcher Have local file C:/Users\wendy\AppData\Roaming\.minecraft\libraries\optifine/OptiFine/1.11.2_HD_U_B7/OptiFine-1.1
[07:44:29] <CurrentSplash_> dogy03, no, paste it in http://paste.ubuntu.com/, then paste the link
[07:44:34] <CurrentSplash_> Or that.
[07:44:45] <dogy03> http://paste.ubuntu.com/24938932/
[07:44:57] <dogy03> ;)
[07:44:57] <+thgilfodrol> ??> dogy03 mods
[07:44:59] <@Absol> dogy03: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
[07:45:06] <+thgilfodrol> dogy03: can you try it with vanilla 1.12?
[07:45:20] <dogy03> sure i did not know that optifine was a mod
[07:47:15] <CurrentSplash_> thgilfodrol on the Output log, line 482, that is the problem for Shani_ the file should be 150K bytes, not 100K. As I checked my *.json.
[07:47:22] <dogy03> https://paste.ubuntu.com/24938949/
[07:47:29] * DEADPOLLLLL (webchat@80-110-71-245.cgn.dynamic.surfer.at) Quit (Ping timeout: 180 seconds)
[07:47:36] <shani_> Whats the best resolution to run minecraft?????
[07:47:44] <CurrentSplash_> Column* not Line
[07:47:53] <+thgilfodrol> shani_: can you try installing the first driver in the list from http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064 ?
[07:48:00] <dogy03> hope this is good now
[07:48:14] <shani_> ok
[07:48:24] <+thgilfodrol> shani_: there is no "best" resolution, but widescreen resolutions tend to introduce distortion at the edges
[07:48:37] <dogy03> https://paste.ubuntu.com/24938949/
[07:48:48] <+thgilfodrol> dogy03: is that the log after the issue happens?
[07:49:18] <dogy03> owh :I srry wait a sec again
[07:49:42] <CurrentSplash_> If not, LWJGL did not start before OpenAL
[07:50:05] <+thgilfodrol> yeah, betting it's a driver issue at this point
[07:51:41] <dogy03> need to try again this time the launcher did to crash
[07:52:05] <CurrentSplash_> thgilfodrol, his hash is modified.
[07:52:50] <CurrentSplash_> .minecraft\assets\indexes/1.12.json has wrong SHA-1 hash, expected 67e29e024e664064c1f04c728604f83c24cbc218 but was 9838fc4e7d9808b5d9b44c97f6034a304ed4854c
[07:53:18] * Blade16 (webchat@p5DF42A29.dip0.t-ipconnect.de) has joined #minecrafthelp
[07:53:33] <Blade16> hello?
[07:53:40] <CurrentSplash_> Hai.
[07:53:53] <Blade16> anyone can speak german
[07:53:58] <Blade16> ?
[07:54:01] <+thgilfodrol> CurrentSplash_: that should be fine, the launcher should download a new one if it detects a mismatch
[07:54:05] <+thgilfodrol> ??> Blade16 lang/de
[07:54:06] <@Absol> Blade16: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
[07:54:26] <Blade16> koay
[07:54:28] <CurrentSplash_> thgilfodrol, all of the times he gave the paste, it was the same hash.
[07:54:28] <Blade16> okay
[07:55:10] <Blade16> can you see my problem ?
[07:55:21] <dogy03> here it is
[07:55:24] <dogy03> http://paste.ubuntu.com/24938977/
[07:55:31] <Blade16> what can i do now?
[07:55:32] <+thgilfodrol> Blade16: what is the problem?
[07:56:01] <+thgilfodrol> dogy03: it crashes after you join the server?
[07:56:24] <CurrentSplash_> Nun, dieser Chat ist meistens englisch. Blade16
[07:56:39] <dogy03> yes or survival only if i put my minecraft sound on
[07:56:44] <+thgilfodrol> dogy03: can you launch the game as usual, then go to Options -> Video Settings, and make sure "Use VBOs" is set to off?
[07:56:51] <Blade16> No it can not update and show a error messagecant
[07:56:57] <+thgilfodrol> Blade16: what's the error that comes up when you try?
[07:57:29] <Blade16> it cant safe the Objects
[07:57:42] <dogy03> oke but i need to find that option  xD
[07:57:49] <Blade16> file i mean
[07:57:57] <CurrentSplash_> thgilfodrol, he has narrator enabled. And that may cause "problems" with other sounds, as commands are always being ran.
[07:58:03] <Blade16> i cant say it in eglish
[07:58:12] <dogy03> VBOs is off
[07:58:16] <+thgilfodrol> Blade16: copy and paste the error message here
[07:58:21] <+thgilfodrol> dogy03: was it always off?
[07:58:31] <dogy03> yeah i never did use that
[07:58:42] <Blade16> okay wait
[07:58:52] <Blade16> Die heruntergeladene Datei konnte nicht gespeichert werden. et_ee.lang Mehr Details anzeigen
[07:59:13] <+thgilfodrol> dogy03: if it was on before, try joining a world or server
[07:59:22] <+thgilfodrol> dogy03: otherwise, reinstall the game as per the instructions below
[07:59:28] <+thgilfodrol> ??> dogy03 win/reinst
[07:59:30] <@Absol> dogy03: You may need to reinstall the locally installed files that Minecraft puts into place.
[07:59:31] <@Absol> dogy03: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
[07:59:33] <+thgilfodrol> ??> Blade16 av/bytefence
[07:59:35] <@Absol> Blade16: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
[08:00:05] <Blade16> I have already deleted it and reloaded but it dont go
[08:00:23] <+thgilfodrol> Blade16: do you have reason core security installed?
[08:00:59] * CurrentSplash_ (webchat@99-65-190-213.lightspeed.sbndin.sbcglobal.net) Quit (Ping timeout: 180 seconds)
[08:01:46] <Blade16> have to do this ?
[08:01:49] <Blade16> 1. Open or Click Windows Menu. 2. Choose the Settings menu to display all contents. 3. Select and click on System. 4. Under Windows menu, please click on Apps and features. 5. Select ByteFence from the list. 7. Click on Uninstall button to remove ByteFence.
[08:03:04] <+thgilfodrol> Blade16: yes
[08:04:05] <Blade16> okay thx for help ^^
[08:04:28] <+thgilfodrol> Blade16: no problem, good luck
[08:07:41] <dogy03> so i did delete everything that was in the file so now i just need to start up minecraft again?
[08:08:47] <dogy03> ?
[08:09:52] * laszloapa (webchat@178-164-193-71.pool.digikabel.hu) has joined #minecrafthelp
[08:11:40] <laszloapa> Hi there
[08:13:07] * DarkNoddy (~mordi@ti0020a400-1646.bb.online.no) has joined #minecrafthelp
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[08:16:26] <dogy03> OMG I THINK IT WORKS
[08:16:39] <dogy03> LET ME TRY ON ONLINE SERVER
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[08:19:37] <dogy03> omg thanks thank you so much this is the first time im going to play minecraft with his own sound!! :D
[08:20:33] <+thgilfodrol> dogy03: awesome, have fun
[08:20:42] <+thgilfodrol> hello laszloapa
[08:20:59] * andrei (webchat@5-14-129-236.residential.rdsnet.ro) Quit (Ping timeout: 180 seconds)
[08:24:25] <dogy03> thx ;3
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[08:26:37] <simpleauthority> ola todos
[08:26:48] <simpleauthority> como estraam
[08:26:52] <simpleauthority> :_
[08:27:36] <simpleauthority> im drunk but wanna talk??
[08:27:46] <simpleauthority> im good at english
[08:28:39] <+thgilfodrol> o.O
[08:28:58] <+thgilfodrol> simpleauthority: I thought I was still in #spigot lol
[08:29:54] <simpleauthority> lol sorry
[08:30:11] <simpleauthority> thgilfodrol, quero falar??
[08:30:27] <+thgilfodrol> simpleauthority: no hablas espanol
[08:30:37] <simpleauthority> portuguese
[08:30:43] <simpleauthority> sorry
[08:30:47] <simpleauthority> u wana pm?
[08:30:56] <+thgilfodrol> \o/ shows how much I know
[08:31:47] <simpleauthority> it's ok don't worry. not a lot of people know portuguesew
[08:32:45] <simpleauthority> MAS! I can tteam  you.
[08:32:54] <simpleauthority> teach****
[08:34:39] <laszloapa> Hi, I have a login problem, my Minecraft account has been migrated to Mojang, I am certain about my email address but forgot password and I am not getting email if hit the "forgot password" btton
[08:35:53] * DOGSTER (webchat@a80-101-76-250.adsl.xs4all.nl) has joined #minecrafthelp
[08:36:08] <DOGSTER> hello
[08:36:16] <+thgilfodrol> laszloapa: have you checked the spam or junk folders, for all of your emails?
[08:36:19] <+thgilfodrol> hello DOGSTER
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[08:36:42] <DOGSTER> can you help me because i have lagg in survival and mutyplayer and i cant play
[08:36:51] <DOGSTER> with so much lagg
[08:36:58] * Srik (webchat@117.213.210.62) has joined #minecrafthelp
[08:37:40] <DOGSTER> ?
[08:38:34] <DOGSTER> maby u can help me if i can play with less lagg
[08:38:37] <+thgilfodrol> ??> DOGSTER win/dxdiag
[08:38:39] <@Absol> DOGSTER: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
[08:39:07] <Srik> My problem is that I'm downloading 1.12 in the launcher, and it says I some file cannot download.
[08:39:24] <Anna> Srik: what is the exact message?
[08:39:32] <Srik> Failed to download file. af_za.lang Name: af_za.lang URL: http://resources.download.minecraft.net/28/2878dd96b391ac661521bb98cd485b4152834275 Error details: UNKNOWN/-118 Filename on disk: 2878dd96b391ac661521bb98cd485b4152834275 Path: C:/Users\SrikT\AppData\Roaming\.minecraft\assets\objects\28/2878dd96b391ac661521bb98cd485b4152834275 Exists: false
[08:40:08] <Srik> If that was what you were asking for
[08:41:40] <Srik> Hmmm, it seems to be working fine now...
[08:41:52] <Srik> Yep, sorry for bothering you
[08:42:15] <Srik> Minecraft is finally up and running
[08:43:02] <DOGSTER> here u have the link
[08:43:04] <DOGSTER> http://paste.ubuntu.com/24939118/
[08:44:08] <Anna> Srik: if it happens again, remove bytefence
[08:44:49] * Midnite (webchat@110-174-94-58.tpgi.com.au) has joined #minecrafthelp
[08:46:00] <Midnite> Hello who ever is looking at this message, I am very unhappy because I cannot register, I have tried multiple ways but it comes up with this
[08:46:15] <Midnite> Your account was created but unfortunately we were not able to automatically log you in.  To continue please log in manually using ____@gmail.com and your password.
[08:46:21] * Ninjabr3ad5lic3r (webchat@108-73-96-148.lightspeed.irvnca.sbcglobal.net) has joined #minecrafthelp
[08:46:31] <Midnite> I need help
[08:46:32] <DOGSTER> i that link good enough?
[08:46:44] <Midnite> Please help
[08:46:53] * Ninjabr3ad5lic3r (webchat@108-73-96-148.lightspeed.irvnca.sbcglobal.net) Quit (Client Quit)
[08:48:01] <+thgilfodrol> Midnite: what happens if you try to log into the client?
[08:48:05] <+thgilfodrol> ??> Midnite dl/client
[08:48:07] <@Absol> Midnite: You may download the latest version of the launcher from https://minecraft.net/en/download/
[08:48:23] <Midnite> No, I am trying to register
[08:48:36] <DOGSTER> http://paste.ubuntu.com/24939118/
[08:49:08] <+thgilfodrol> Midnite: if you manage to log in successfully to the client, it would mean that the account is already created
[08:49:30] <Midnite> yeah, I tried loging in in the website but no
[08:49:49] <+thgilfodrol> Midnite: what about the client? you can download it with the link above
[08:50:07] <Midnite> OOPS! An error prevented your request from being processed. Please try again.
[08:50:12] <Midnite> When I try to login
[08:50:17] <Midnite> in minecraft.net
[08:50:22] <Midnite> this happends
[08:50:56] <Midnite> I am really unhappy because I had to create 3 accounts.
[08:51:11] <+thgilfodrol> Midnite: it could just be because you're getting throttled
[08:51:15] <+thgilfodrol> ??> Midnite login/throttle
[08:51:17] <@Absol> Midnite: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
[08:51:18] <@Absol> Midnite: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
[08:51:42] <DOGSTER> thgilfodrol do u know it?
[08:51:51] <Midnite> Alright.
[08:52:06] <+thgilfodrol> Midnite: yeah, best bet is to try it again in an hour or two
[08:52:18] <Midnite> so do I reset my password after 1 hour or right now
[08:52:38] <+thgilfodrol> Midnite: yeah, try that
[08:53:09] <Midnite> Reset now or laster
[08:53:16] <Midnite> lleter*
[08:53:19] <Midnite> later**
[08:53:34] <+thgilfodrol> Midnite: try resetting later
[08:53:41] <Midnite> alright.
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[09:06:25] * MIGGEN_Q7 (webchat@81-231-46-101-no281.tbcn.telia.com) has joined #minecrafthelp
[09:06:33] <MIGGEN_Q7> When i install it it says ... Could not save download. Equip_generic3.ogg can help me
[09:06:44] <Anna> MIGGEN_Q7: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
[09:06:53] * vbg (webchat@adsl-205.109.242.88.tellas.gr) has joined #minecrafthelp
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[09:26:01] <skywalk_pig> hi?
[09:26:30] <skywalk_pig> can everyone see me
[09:26:32] <skywalk_pig> ?
[09:26:32] <skywalk_pig> ?
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[09:26:58] * helplz (webchat@2.126.115.74) has joined #minecrafthelp
[09:27:54] <helplz> my game says that it can not save download client 1.12.xml
[09:29:51] <Anna> helplz: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
[09:38:29] * jordan_ (webchat@107-197-102-38.lightspeed.cicril.sbcglobal.net) Quit (Ping timeout: 180 seconds)
[09:44:25] <helplz> thanks for the help anna
[09:44:33] * SrJoseph (webchat@pc-209-228-86-200.cm.vtr.net) has joined #minecrafthelp
[09:44:48] <SrJoseph> Hola?
[09:45:14] <SrJoseph> ;-;
[09:45:18] <Anna> hi
[09:45:32] <SrJoseph> Speak spanish?
[09:46:47] <SrJoseph> :( Bad assistans for mojang
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[10:13:08] * liamk (webchat@2.222.215.81) has joined #minecrafthelp
[10:13:45] <liamk> my minecraft loads up in the laucher it says minecraft in colour then i go to download 1.12 then it will just say cant save
[10:13:52] * Ripper4Life (webchat@d122-111-133-194.sun1.vic.optusnet.com.au) has joined #minecrafthelp
[10:14:15] <Ripper4Life> Hello?
[10:14:18] <liamk> hey
[10:14:37] <Ripper4Life> hi, i m having trouble with logging in and migrating and stuff
[10:14:45] <liamk> Im having trouble to
[10:14:54] <Ripper4Life> sad :(
[10:15:07] <grandrolf> liamk: what's the exact error message?
[10:15:18] <grandrolf> Ripper4Life: do you get a error message?
[10:15:23] <Ripper4Life> It says ive already migrated my account
[10:15:31] <Ripper4Life> but i havn't
[10:15:50] <grandrolf> Ripper4Life: what's your in-game name?
[10:15:51] <liamk> Unable to save download, fire_hurt3.ogg
[10:15:58] <grandrolf> ??> liamk av/bytefence
[10:16:00] <@Absol> liamk: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
[10:16:06] <Ripper4Life> in game name is "Ripper4Life"with out quotations
[10:16:29] <liamk> Thank you i will try and come back
[10:16:40] <grandrolf> Ripper4Life: states that it's migrated, do you login with a e-mail adress?
[10:16:57] <Ripper4Life> yes, ive used all emails i own and cannot login
[10:17:01] <liamk> Its uninstaling now
[10:17:04] * elmolikeswasabi (webchat@222-154-13-192.jetstream.xtra.co.nz) has joined #minecrafthelp
[10:17:22] <grandrolf> Ripper4Life: are you unsure what e-mail you used for you Mojang account?
[10:17:57] <Ripper4Life> it would be one of the two i own, not sure which thou, ive tried both
[10:18:06] <Ripper4Life> am i aloud to say the emails here?
[10:18:11] <grandrolf> Ripper4Life: if you know the e-mail I would suggest you try to do a password reset, but if you tried many times you could be on lock out - read information from Absol
[10:18:26] <grandrolf> ??> Ripper4Life login/throttle
[10:18:27] <@Absol> Ripper4Life: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
[10:18:29] <@Absol> Ripper4Life: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
[10:18:41] <Ripper4Life> ive tried a password reset, it says it sent a message, and i never get the email for it
[10:19:35] <grandrolf> Ripper4Life: so wait for at least 1 hour, then try the password reset - and if that doesn't work (or if you don't get the e-mail), you need to contact Mojang for further help - Absol will give you instructions
[10:19:49] <grandrolf> ??> Ripper4Life mojang/email
[10:19:51] <@Absol> Ripper4Life: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
[10:19:52] <@Absol> Ripper4Life: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
[10:19:55] <Ripper4Life> ok i will try that
[10:20:21] <Ripper4Life> thankyou very much
[10:20:31] <grandrolf> Ripper4Life: np, good luck
[10:21:16] <liamk> Thank you so much it worked
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[10:45:45] <aLonE_DeviL> hi
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[10:51:52] <XtraSnipey> Hi, i purchased minecraft years ago, and i've wanted to start playing again today, but apparently the game has been completely wiped from my account, does anyone know what to do?
[10:52:08] <+thgilfodrol> XtraSnipey: what is your username?
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[10:52:45] <XtraSnipey> i think it was just xtrasnipey
[10:53:42] <+thgilfodrol> XtraSnipey: seems the account was stolen- the username was changed to VladlenLois
[10:53:54] <+thgilfodrol> XtraSnipey: you will have to contact mojang for account recovery assistance
[10:53:58] <+thgilfodrol> ??> XtraSnipey account/send-email
[10:54:00] <@Absol> XtraSnipey: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
[10:54:01] <@Absol> XtraSnipey: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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[10:55:17] <Ripper4Life> hello me again
[10:56:55] <XtraSnipey> will that transaction id be an issue if i can't get it, it would most likely be on a parents card and was purchased a while ago?
[10:57:43] <Ripper4Life> turns out i have a mojang account for both of the emails i metioned, neither of them are cannected to my old minecraft account, tried migrated on both account and it says the minecraft acoount had already been migrated
[10:58:59] <Ripper4Life> could there be a way of finding out the mojang account connected to the minecraft account?
[10:59:14] <+thgilfodrol> XtraSnipey: it would be best if you got it, since it would speed up the process
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[10:59:36] <+thgilfodrol> XtraSnipey: if you are unable to retrieve it, feel free to try emailing them anyway- they may still be able to help
[10:59:47] <+thgilfodrol> Ripper4Life: what is your username?
[10:59:58] <Ripper4Life> Ripper4Life
[11:00:22] <+thgilfodrol> Ripper4Life: ah, it may be best to just wait for a response from mojang- we can't help retrieve accounts here
[11:00:42] <Ripper4Life> ok no problem
[11:00:51] <Ripper4Life> thanks though
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[11:02:07] <Halguror> Hello
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[11:14:25] <mntgh> Im ha
[11:14:31] <mntgh> chbvbnbnwuhjdghhwbgztw
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[11:16:12] * Stea (webchat@bzq-109-65-13-223.red.bezeqint.net) has joined #minecrafthelp
[11:17:33] <Stea> Hello guys, I play minecraft on single player, and I am getting zero passive mob spawns, my render distance is 12, I did some research and turns out that the mobcap is full because mobs in spawn chunks, I cant move the mobs in the spawnchunks because that is my base, I searched on how to increase passive mobcap but found nothing, can you guys help?
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[11:21:40] <@Andrio> I think it only counts mobs in the 9-chunk radius. Are you within that distance of your base?
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[11:24:04] <Anna> the mob cap might be more for hostile mobs
[11:24:14] <Anna> passive mobs only spawn once and don't despawn
[11:24:21] <@Andrio> Apparently that's not true
[11:24:31] <@Andrio> They're just rare aside from that.
[11:24:37] <Anna> besides dogs and cats maybe
[11:24:45] <@Andrio> hm
[11:25:05] <Anna> though maybe they are
[11:25:15] <Anna> on a server once all hostile mobs were turned off
[11:25:20] <@Andrio> Never actually had any passive animals spawn in my Skyblock world though; I think that's just because it's in a tundra biome and most things can't spawn there
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[11:25:36] <Anna> suddenly people found more dogs while hostile mobs were off
[11:25:58] <@Andrio> Interesting
[11:26:21] <Anna> passive mobs (other than dogs, cats and bats iirc) only spawn when the terrain is first generated
[11:26:27] <Anna> and don't despawn
[11:26:53] <Anna> so they wouldn't spawn in skyblock because there is no new terrain for them
[11:26:58] <@Andrio> The wiki says that passive animals do spawn in existing chunks.
[11:27:03] <Anna> hm
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[11:27:26] <Anna> don't think I've seen it happen
[11:27:26] <@Andrio> but with a much lower cap and 1/400 as frequently.
[11:27:28] <@Andrio> mm
[11:28:25] <@Andrio> I'm not really sure about spawning though.
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[11:32:00] <Stea> It's disappointing that you guys have low information about the ingame features haha,
[11:32:14] <@Andrio> We have the wiki.
[11:32:15] <Stea> Since the mobs are in the spawn chunks, they are counted in the mobcap all time
[11:32:26] <Stea> Spawn chunks are always active even if player is far away
[11:32:28] <@Andrio> how do you know that?
[11:32:41] <Stea> And wolfs/cats do respawn in the biomes they spawn in, cats jungle, wolfs tundra and other biomes
[11:32:49] <@Andrio> mm
[11:32:50] <Stea> aslong as passive mob cap allows them to
[11:33:08] <Stea> However passive mobs can spawn without mobcap and that is only when loading new chunks
[11:33:41] <Stea> these mobs that spawn in just loaded new chunk dont' spawn naturally the way other mobs do, it's still naturally but doesn't get blocked by the mobcap even if it was full
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[11:33:59] <Stea> So back to my issue, how can I increase my passive mobcap in sp :/
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[11:34:43] <Stea> :(
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[12:08:20] <@Andrio> Stea, it looks like the only way is to have more chunks within spawning range, which requires more players
[12:08:27] * John is now known as Guest24647
[12:08:33] <@Andrio> And the wiki might need correcting.
[12:08:40] <Guest24647> hello
[12:08:56] <@Andrio>     public int countEntities(Class<?> entityType) ... for (Entity entity : this [World].loadedEntityList)
[12:09:09] <Guest24647> when starting the launcher, it shows offline even though clearly my internet is working
[12:09:37] <Guest24647> i have checked the firewall and it has permission
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[12:28:25] <Stea> @Andrio how is that possible in single player
[12:30:55] <@Andrio> It isn't.
[12:32:15] <Stea> .. How is this helpful, I already know this
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[12:46:51] <Stea> @andrio
[12:47:46] <@Andrio> :s
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[12:50:12] <Stea> Well someone help me :I
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[13:29:00] <Gijssiemanskie> hello
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[13:29:19] <Gijssiemanskie> can anyine help me
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[14:05:32] <hunting> hi
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[14:16:29] <twiggy> Hello?
[14:16:44] <jjs999jjs> Minecraft‏Verified account @Minecraft  1m1 minute ago
[14:16:45] <jjs999jjs> More
[14:16:45] <jjs999jjs>  Looks like we have a problem with our website, so no article today after all. Sorry! :(
[14:16:55] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
[14:18:20] <twiggy> Help?
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[14:27:04] <Batjake> Hello all....wondering if someone can help. I updated to version 1.12 recently, and the launcher runs just fine.  Minecraft starts up, I click "single player" and then a private world.  After that, its slow to load and when it finally does, it's like i'm floating in space (ground never loads in)....then it just crashes
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[14:28:35] <Batjake> and then i get a message saying "Game Crash - An unexpected issue occurred and the game has crashed.  We're sorry for the inconvenience" ...no real explanation
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[14:43:39] <jueguelofiona> hi :v
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[14:45:35] <jueguelofiona> who can help me?
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[14:54:35] <MarMarshmallow01> hey, i need help with my windows 10 minecraft
[14:55:22] <MarMarshmallow01> does anyone think they may be able to help me contact minecraft?
[14:55:44] <@CubeTheThird> MarMarshmallow01, what's the problem you're having?
[14:56:23] <MarMarshmallow01> I recieved a code for minecrat windows 10 edition, and when I entered it to redeem it, it said it was already redeemed
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[14:56:58] <@CubeTheThird> MarMarshmallow01, when you login to the windows store, does it show as being purchased?
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[14:57:34] <MarMarshmallow01> it just tells me that the code has already been redeemed
[14:57:47] <@CubeTheThird> MarMarshmallow01, logout of the windows store, and back in
[14:57:52] <MarMarshmallow01> ok
[14:58:16] <MarMarshmallow01> I'm logged back in now
[14:58:54] <@CubeTheThird> MarMarshmallow01, ok, now does it show the game as being purchased or give you a download button?
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[15:00:05] <MarMarshmallow01> it tells me that the code has already been redeemed
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[15:00:35] <@CubeTheThird> MarMarshmallow01, are you logged in to Windows with the same account you used to login to the store?
[15:01:10] <MarMarshmallow01> yes I am
[15:01:33] <MarMarshmallow01> If this makes a difference, I use a windows surface.
[15:01:50] <@CubeTheThird> MarMarshmallow01, which one?
[15:02:18] <MarMarshmallow01> Windows surface pro. It's an old one
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[15:02:35] <@CubeTheThird> MarMarshmallow01, ok then it shouldn't make a difference
[15:02:43] <MarMarshmallow01> pro 2
[15:02:56] <@CubeTheThird> MarMarshmallow01, since you aren't seeing any place to download it, I'm not sure. You'll need to contact Microsoft support about your issue
[15:03:02] <MarMarshmallow01> ok
[15:03:19] <MarMarshmallow01> thank you for the help!
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[15:08:03] <xiazhanjian> hello  
[15:08:21] <xiazhanjian> i can not login minecraft
[15:08:36] <@CubeTheThird> xiazhanjian, what happens when you try?
[15:08:40] <xiazhanjian> can everyone help me?
[15:09:17] <xiazhanjian> i used  a vpn to login my minecraft to download it
[15:09:54] <xiazhanjian> but the server told me my name or password is wrong
[15:10:16] <@CubeTheThird> xiazhanjian, do you have issues without the VPN?
[15:11:06] <xiazhanjian> no , i can not log in my minecarft
[15:11:27] <@CubeTheThird> xiazhanjian, have you tried resetting your password?
[15:12:31] <xiazhanjian> yeah i tried it many times until the system told me reset too many
[15:12:49] <xiazhanjian> but i still can not login
[15:13:03] <@CubeTheThird> ??> xiazhanjian login/throttle
[15:13:05] <@Absol> xiazhanjian: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
[15:13:06] <@Absol> xiazhanjian: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
[15:14:10] <xiazhanjian> i should wait a hour and then try to reset?
[15:14:33] <@CubeTheThird> xiazhanjian, yes that's right
[15:14:49] <@CubeTheThird> xiazhanjian, I would also not advise using a VPN while you try to login and play
[15:15:48] <xiazhanjian> but in China we can not connet amazon cloud
[15:16:23] <xiazhanjian> so when i finish download and i will close the vpn
[15:17:01] <xiazhanjian> thanks you for helping me
[15:17:04] <@CubeTheThird> xiazhanjian, ya that's fine. The download isn't related to the login
[15:19:25] <xiazhanjian> the China  great fire wall makes us can not connet amazon cloud to download your game :(
[15:19:33] <xiazhanjian> this is a bad news...
[15:21:04] <@CubeTheThird> xiazhanjian, you can use the VPN to download the game. It may only be a problem when you try logging in
[15:22:29] * Birthz (webchat@83-245-251-59-nat-p.elisa-mobile.fi) has joined #minecrafthelp
[15:22:40] <xiazhanjian> ok ,i will try to reset and login wait for a while
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